small business IT support
Small business are increasing relying on IT systems to run their business. No matter how 'reliable' a system, the facts is that IT problems will still happen. Computer crashes, disk failures, network problems, software bugs and endless security updates and patches makes managing small systems a nightmare.
We have the answer! Our small business support packages are designed to take the hassle out of your IT systems and give us the responsibility to make sure things run smoothly. You get a single point of contact for all IT related issues and a fixed annual cost, which can be paid monthly or quarterly.
Support package features-
- fully outsourced Network Management Package. We take full control and responsibility of your system for a fixed annual cost.
- full support of Windows network including Windows server, Windows workstations, printers, networking hardware any existing machines/laptops and all associated equipment.
- full network management including backup strategy, server administration, user management, anti-virus, internet connectivity, license management & server/workstation updates & patches
- proactive network monitoring & maintenance visits
- full call out support with guaranteed response times included in the cost
- network & system consultancy on an on-demand basis to ensure systems run smoothly
- remote support via web/dial in
- management of Windows updates & patches on all network PC’s and laptops
- standard telephone support 9am - 5pm monday- friday
- guaranteed response times with SLA
Costs are tailored for the client depending on the number of sites, users and systems.
For further information, or for a free custom quotation, please contact us